Contact Us

We’re here to help! If you have any questions, concerns, or need assistance with your shopping experience at Dshoppie, don’t hesitate to reach out to us. Our team is dedicated to making sure you have a smooth and enjoyable experience with us.

Customer Service

If you need assistance with your order, tracking, or have any general inquiries, please contact our customer service team:

Email: support@dshoppie.com
WhatsApp: +447478952394
Hours: Monday - Friday, 9:00 AM - 6:00 PM (EST)  
 
Business Inquiries
For partnerships, media inquiries, or other business-related matters, please reach out to our business team:
 
Email: support@dshoppie.com  
Mailing Address
DSHOPPIE LTD
71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom. 
 
Social Media
Stay connected with us on social media for the latest updates, promotions, and news!
 
Facebook: [facebook.com/dshoppieuk]
Instagram: [instagram.com/dshoppieuk]
YouTube: [youtube.com/@dshoppie]
FAQs
For quick answers, check out our FAQs page, where you’ll find helpful information on orders, shipping, returns, and more.
 
Information Question
1. How can I track my order? 

Visit the “Track My Order” page, enter your order number and email, and get the latest status.

2. When will I receive my tracking number? 

Your tracking number is sent via email once your order ships.

3. Where can I find my tracking number? 

Your tracking number is in your shipping confirmation email.

4. Why isn’t my tracking number working?

It may take 24–48 hours for tracking details to update.

5. Can I track my order without an account?  

Yes, use the order number and email on our tracking page.

6. What if I didn’t receive a tracking number? 

Contact our support team if your tracking number isn’t available after shipping.

7. How long does order tracking take to update? 

Tracking information usually updates within 24–48 hours of shipment.

8. Will I get real-time tracking updates? 

Yes, most shipments update in real-time on the carrier’s website.

9. Can I track multiple orders at once?

Track each order individually by entering its unique tracking number.

10. How do I track a returned item? 
Use the return tracking number provided, or contact us for updates.
 
Our Commitment to You
At Dshoppie.com, we are committed to providing outstanding customer service and will do our best to respond to all inquiries promptly. If you have any questions about an order, product availability, shipping status, or returns, please don’t hesitate to contact us. 
 
Contact Form

For your convenience, please use the contact form below to send us your message directly. Fill in the required fields, and one of our customer service representatives will get back to you as soon as possible.

CONTACT US FOR ANY QUESTIONS